Terms of Service
Effective:
These Terms of Service govern your use of ElleAura Fashion website and services. By accessing our website or using our services, you agree to these terms.
Acceptance of Terms
By accessing ElleAuraFashion.com or using our services, you agree to be bound by these Terms of Service.
Important Notice
These terms apply to all website usage, purchases, and communications with ElleAura Fashion.
Website Usage
You agree to use our website for lawful purposes. Prohibited activities include:
Unauthorized access or interference with website functionality
Impersonation or misrepresentation
Automated data extraction without permission
Any activity violating applicable laws or regulations
Product Information
Product Accuracy
We strive for accuracy in product descriptions, images, and specifications. However:
- Colors may vary slightly due to monitor settings
- Fabric textures are best judged in person
- Sizing may vary by style and cut
- We reserve the right to correct errors in product information
Orders & Availability
Order Confirmation
All orders are subject to product availability and confirmation
Shipping
Shipping times are estimates and may vary based on location
Service Area
Currently serving customers across India
Cancellation
Orders may be cancelled before shipping
Pricing & Availability
Pricing Policy
- All prices are in Indian Rupees (INR)
- Prices are subject to change without notice
- We may correct pricing errors at any time
- Additional taxes and shipping charges may apply
Availability Notice
- Products are subject to stock availability
- We reserve the right to limit quantities
- Products may be discontinued without notice
- We may cancel orders if inventory is insufficient
WhatsApp Communication Terms
Communication Purpose
WhatsApp is used for fashion-related communication including:
Communication Hours
WhatsApp messages are typically sent during business hours (10:00 AM - 7:00 PM IST).
Opt-Out Option
You can opt out of WhatsApp communications at any time by replying "STOP" to any message.
WhatsApp Business Compliance
Our use of WhatsApp complies with Meta's WhatsApp Business API policies and applicable communication regulations.
Returns & Exchanges
Return Period
Items may be returned within 7 days of delivery
Condition
Items must be unworn, unwashed with original tags
Exchanges
Size exchanges subject to availability
Shipping
Return shipping is customer's responsibility
Intellectual Property
Ownership Rights
All content on ElleAuraFashion.com, including designs, text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws.
Limitation of Liability
ElleAura Fashion shall not be liable for:
- Indirect, incidental, or consequential damages
- Product use beyond intended purpose
- Unauthorized access to or alteration of your data
- Third-party conduct on or through our services
Governing Law
Jurisdiction
These terms are governed by the laws of India
Dispute Resolution
Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India
Changes to Terms
Terms Updates
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of updated terms.
Last updated:
Contact Information
support@elleaurafashion.com
Phone
+91 9876543210
Support Hours
Monday - Saturday: 10:00 AM - 7:00 PM IST